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  • Manchester, Greater Manchester
  • £18,000 to £22,000
  • (Permanent)
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You will be required to maximize the management of the Firm’s debtors whilst maintaining good client relationships.

Client Service Objectives:

Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation

Assist in identifying and implementing ways to develop and deliver products and services to meet client objectives and the business needs

Assist in Identifying and implementing process improvements that maximise efficiency and effectiveness

Assist in identifying and executing ways to develop and enhance relationships with clients

Position Expectations:
- Enforcement of the client’s credit policies including query resolution and treatment of bad/doubtful debt.
- Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines.
- Liaison with external and internal clients to progress payment of invoices.
- Handling client queries, escalating to Partners as required.
- Engage in discussions with Revenue Control team on debtor issues.
- Maintaining up to date bad and doubtful debt provisions.
- Working with the Debt Recovery Team in minimising overdue debt.
- Account reconciliations to ensure correct allocation of Funds received.
- Production of manual statements.

Skills and Experience:

- Preferably some finance experience.
- Knowledge of credit control process.
- Good team Player
- Proficient in MS Excel and Word.
- Computer literate – basic typing skills.
- Professional telephone manner.
- Analytical skills to resolve queries.
- Shows flexibility in approach.
- Works to given timeframes
- Consistently produces accurate work.

Hours of Work: 37.5 hours per week, 9.00am to 5.30pm

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