This company is a worldwide leader in providing information access and management solutions through print and electronic journal subscription services, online access research database development and production. In serving the library and business communities for more than 60 years they not only provide solutions for information management issues, but also a total cost benefit through the handling of information and procurement needs through one service provider. In their drive to be customer focused they strive to deliver the best service to their customers and publishers via their Customer Services Representatives and Publisher Relations personnel.
They require an individual looking to join a growing company, who takes pride in their work and is dedicated to managing all aspects of collections and sales ledger for our customers.
The Post:
Key Responsibilities:
This role of Credit Controller is responsible for conducting collections and overall financial management of a ledger of accounts. Responsibilities will include collections, troubleshooting, balancing accounts, customised reporting, reconciling and other duties as assigned. The Credit Controller will be required to make collection efforts and achieve collection results as established by the Finance Manager monthly.
Key duties include:
- Responsibility for the sales ledger function for the business
- Work closely with Customer Service staff to promptly resolve outstanding customer queries.
- Perform sales ledger reconciliation at month end and analyse sales ledger data in adherence to procedures. Identify and perform corrective actions as needed
- Strategically review customer accounts and regularly collect and analyse customer data to prevent accounts from becoming overdue
- Provide accurate billing information. Process all manual billing adjustments in a timely manner
- Provide statistical reports to all relevant parties
- Chase payments for overdue accounts
- Run monthly statement process and send to customers
The Candidate:
Essential experience and requirements for this role:
- At least 1 year of Credit Control/Accounts Receivable experience
- Thorough working knowledge of SAP
- Data entry and processing skills
- Intermediate Microsoft Office skills
- Ability to build and maintain strong relationships with stakeholders
- Excellent numeracy skills
- Impeccable attention to detail
- Ability to plan and prioritise own workload
- Strong communication skills
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