This provider of international courier, parcel delivery and courier services has an excellent opportunity for a Credit Controller to join their busy and expanding finance team. Reporting to the Accounts Manager, the credit controller will be responsible for chasing outstanding customer debts.
Duties and Responsibilities
- Credit checks and advising relevant credit terms
- Changing customer details, addresses, email addresses, payment terms etc
- Issuing solicitors letters and court proceedings where necessary
- Calling customers to chase payment of returned direct debit payments
- Calling customers to chase for payment of outstanding debts
- Dealing with customer queries in a professional, courteous and timely manner. Recording queries on our in-house system and liaising with suppliers to ensure credits are received in a timely manner
- There will also be a lot of interaction with sales team leaders and managers to deal with any particular credit aspects of current customers accounts and sometimes new customer applications
- Any other duties as may be reasonably required
Requirements
- Experience of working within a credit control role
- Working knowledge of Microsoft Office packages – Word and Excel
- Accuracy and attention to detail with good numeracy skills
- Good communicator with professional and confident telephone skills
- Methodical with ability to organize and prioritize
- Enthusiastic and motivated with the ability to work well individually and as part of a team
Holidays 21 days + bank holidays
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