This company is looking for a Credit Control Administrator to join their accounts team at their global headquarters in Burnley. They offer a competitive, pro-rata salary based on skills, experience and qualifications plus an annual profit related bonus. This is a part-time role; 25 hours per week to be worked between the hours of 09:00 - 15:00 Mon - Fri (5 hours per day).
They have focused on design excellence and differentiation throughout their 33-year history – winning the Queen’s award twice, Lancashire Business of the Year 2017 and many more. They offer exclusive printed and woven contract fabrics to the international Hospitality, Healthcare and Workspace markets.
Supporting their staff and suppliers is key to their success, and through constant innovation, a high-performance culture and exemplary customer service, they are proud of their legacy as an ambitious, market leading company who continues to expand and flourish
The role:
- Opening & maintaining customer accounts.
- Liaising with our debt insurance company to establish customer insurance limits.
- Processing & reconciling customer payments.
- Liaising with customers & the sales office to resolve queries and unpaid debts.
- Daily sales invoicing and credit notes.
- Releasing sales orders.
- Control and processing of pro-forma sales orders.
- Monthly customer statements.
- Debt insurance sales declarations, monthly overdue debt reports and unpaid debt repayment claims.
- Registration of insolvent customer debts.
Experience within a similar role is preferred. The ideal candidate will also be able to demonstrate a thorough and accurate approach to their tasks, demonstrating strong problem-solving skills and commercial awareness. The ability to organise and prioritise work effectively to meet KPI’s within an ever-changing environment is also essential. A positive customer service approach is important as well as a professional attitude and commitment towards continual improvement.
Benefits -
- 22 holidays a year plus 8 bank holidays, which increases based on length of service.
- Annual Profit related bonus scheme.
- Free on-site car parking.
- Regular social events and a happy, caring environment. (Their total engagement satisfaction score for May 2018 was over 85%)
- Their commitment to continual improvement and growth, and an adherence to their key principles provides excellent opportunity for growth and development for those who also strive for excellence.
Successful stage 1 candidates will be invited to complete a short set of application questions prior to their 1st interview.