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Back to jobs Contact Centre Sales Advisor - Property - Call Centre
  • Manchester
  • £16,000 to £25,000
  • (Permanent)
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Job Description
The property market is changing. Advances in technology have left homeowners forced to 'pick a side’ when selling their property.

You could choose one the of online agencies, offering low fees, but lacking personality and proactive sales methods. Or, you could choose the traditional high street estate agencies, offering higher fees, but falling short on customer service.

This company are the new generation, as a Hybrid estate agency they offer the best of both worlds!

The role:

To help the business grow through effective handling of inbound and outbound sales and service enquiries. You will be liaising with customers who wish to sell or view a property. You’ll be comfortable in assessing their situation and passionate about agreeing on an option that will work best for them from the range of services we offer.

You will often be the first point of contact for many of our customers and as such should provide a seamless customer service experience by providing exceptional service for our customers and network of Regional Valuers.

You will be a highly motivated individual, a self-starter, with the ability to identify every new business sales opportunity for valuations and associated services such as financial services and conveyancing.

·Handling large volumes of calls (inbound and outbound) from customers, offering a seamless service promoting all services offered by the company.

·To ask relevant and appropriate questions of the customer in order to identify and maximise sales opportunities

·To accurately input, update and maintain customer records in the Simba CRM working within an audit trail environment to ensure brilliance in all aspects of customer service delivery

·Competent in booking customer appointments in line with diaries

£16,000 basic - realistic £25,000 + OTE
Opportunities to progress to Team Leader and managerial positions for consistent top performers
New clients provided every month, music to the ears of hungry sales superstars!
Portfolios contain entirely motivated vendors
This is a new and exciting role for our business and a fantastic step up the property career ladder. We look forward to hearing from you!

Job Type: Full-time