This social enterprise provides access to financial products and services for local people who are financially excluded from obtaining credit and services from mainstream institutions such as Banks and Building Societies, either because they are on low income, have bad credit or are on benefits.
As an ethical lender they aim to provide their customers with a better deal than high-cost alternatives, with no shareholders to satisfy their loans are priced to recover the costs of providing the service.
They provide these services through their West Midlands regional branch network and through their online department.
You will be working as part of a team using a range of communication methods to ensure that KPi targets are met, this is a good opportunity for an individual seeking a role in a company which offers development and progression. The engagement is subject to a satisfactory Credit Reference Search.
Opportunity
We have an exciting vacancy for a Branch Manager in their Birmingham office. This would suit someone with leadership experience as well as experience working in a regulated environment.
As a Branch Manager you will need to be dynamic, driven, committed, able to use your own initiative and provide full support to other staff members. Ability to communicate and build rapport quickly with both clients and colleagues at all levels is essential.
Job Description
You will be managing your branch on a day to day basis including:
- Managing and taking responsibility for both lending and early delinquency performance.
- Promoting a culture of success and developing staff skills.
- Ensuring adherence to all company and regulatory provisions
- Dealing with customer concerns and ensuring TCF principles are applied
- Responsible for all aspects of resource management
This role will suit an individual who:
- Is able to multitask and work in a busy environment.
- Is ‘hands on’ and willing to lead by example.
- Has excellent communication and interpersonal skills.
- Has the ability to develop and implement local business plans.
- Is a proven people leader with the ability to drive the success of a business through a high performing team.
Benefits
Title: Branch Manager (FT Permanent, subject to a probationary period)
Hours of work: 09:00 – 17:00 Monday to Friday, 10:00 – 15:00 Saturday (rotation)
Positions available: FT
Salary: £20,000 - £25,000 per annum
Pension: Company Pension Scheme
Holidays: 33 days per annum (including statutory holidays).
Location: Birmingham
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