Assistant Restaurant Manager
16,000 – 18,000
Forming part of a team delivering service for North East Wales’ leading restaurant, joining their warm and friendly management team at an exciting time. As an Assistant Bar & Restaurant Manager, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent customer experience, you would also be required to take and deliver customer orders, and work to achieve departmental targets.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Able to work in all areas of Food & Beverage, primarily Bar & Restaurant
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner (through online booking systems, social media and over the phone)
- Placing and recording of orders
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Comply with local licensing laws
- Be environmentally aware
- Assist the General manager to manage the staff and restaurant in a way that is guest focused and guest lead, delivering the highest standard of service at all times
- Acting as general manager is the GM’s absence
What are they looking for?
As an Assistant Bar & Restaurant Manager, you are always working on behalf of your guests and working with your team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong food & drink background in a supervisory or management role, but would consider someone without management experience looking for a step forward with the right character and aptitude
- Good communication skills
- Team culture & development focussed
- Commitment to delivering exceptional levels of customer service
- Excellent personal presentation
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Someone who is passionate about hospitality and food
- Someone with ambition and drive
- A people’s person
What benefits will you receive?
- Outstanding tips
- 25% staff discount
- Uniform provided
- regular pay reviews
- performance bonuses
- Opportunity for the role to grow into Restaurant Manager with our second restaurant opening in the new year
- Christmas and New Year’s Day off as standard, as well as every Sunday, and an additional day and a half off in the week, including monthly weekends off
- Additional training and qualifications