This company is looking for a Technical Support Developer to work with their Infrastructure and Application Support Team, in supporting their customers who have bespoke solutions developed by their Development Team based on Microsoft technologies.
The Requirements
As a Support Developer, you will:
- Support bespoke solutions developed within the Microsoft technologies: .NET framework, ASP.NET, C# with HTML/JavaScript user interfaces
- Support, Troubleshoot and test applications developed in .NET - MVC, WCF, WPF
- Record, investigate and resolve cases raised by customers.
- Develop regression tests to reproduce problems, and implement fixes to C# applications
- Effective and regular communication with clients and Advanced management
- Manage dedicated support cases and support queries across a range of technologies
- Resolve operational problems within the defined schedules and service level agreements.
- Analyse root causes of operational malfunctions and provide resolutions.
- Handle escalated issues and follow-up on outstanding issues promptly.
- Develop preventive measures and document issue resolution procedures.
- Forward Plan the release window and cycles across a portfolio.
- Manage risks and resolves issues that affect release scope, schedule and quality
They would like you to have:
- At least 3 years C# development including .NET Web applications, web services and proven track record of issue and problem solving support/development experience.
- Microsoft SQL Server Database Design, T-SQL queries and stored procedures
- Web development - HTML, HTML5, Javascript, AJAX, CSS, AngularJS
- Strong communication skills, written and spoken
- 'Can-do' proactive attitude
- Attention to detail - focus on quality
- Previous experience of SQL Server, Microsoft CRM, Sharepoint and Azure/AWS cloud environments
- Experience working on Windows Server 2008 – 2016
In return you'll be rewarded with a competitive salary, fantastic career progression, a great environment, and the opportunity to work for a fast growing VC-backed FinTech company.