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  • Shrewsbury, Shropshire
  • £18,250 to £21,000
  • (Permanent)
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£18,250-£21,000 (dependent upon qualifications & experience) + Pension + a range of amazing benefits.
Full Time (may consider Part Time applicants min 26 hours per week)

This is an exciting opportunity to join a growing, vibrant and innovative business where you will gain real and valuable experience and an opportunity for progression to a managerial role.

The Group includes a well established financial services company advising on and arranging investment, mortgage and general insurance products for retail clients. They also provide an Employee Benefits Platform to nationally based clients and are a Lloyds’ Coverholder issuing a range of health related products to employees.

Reporting to the Group Compliance and Legal Manager the successful candidate will initially provide support in relation to the Group’s insurance business. The purpose of the role is to help the team deliver excellence and compliant services to our policyholders throughout their journey. The role involves tracking performance against quality standards, auditing and training.

You will be required to :
Analyse data,
Train, monitor and provide feedback to sales staff
Manage documents and records
Fulfil audit processes
Provide technical support on the Group’s products and services
Provide support in relation to marketing activities
Oversee complaint handling

The role requires:
Strong judgement and critical thinking skills
The ability to work independently and challenge effectively
Strong organizational and time management skills
Excellent verbal, written, and interpersonal communication skills
Attention to detail
Good IT (Word/Google/Excel) skills

Experience in the insurance sector would be an advantage but not essential.