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Back to jobs Admin & Credit Control Clerk
  • Telford
  • £17,500 to £18,000
  • (Permanent)
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Purpose of job: Your role will focus on delivering the highest standards of service in 2 key areas:

- Engaging in effective credit control, building relationships and helping to ensure customers pay what is owed in a timely manner.
- Providing excellent administrative support to the Finance and HR Department.

Responsibilities: Your role will allow for you to have a foot in both camps – Finance and HR. You will be responsible for the provision of effective credit control service as well as high quality administrative support to the HR department when required.

Credit control responsibilities:
- Using finance systems to identify outstanding amounts to follow up.
- Following up outstanding amounts by emailing & calling customers in order to seek payment for services and goods.
- Updating systems with progress on credit control.
- Collaborating with Account Managers to notify them of developments or problems with payment for customers whose relationships they manage.

Administrative responsibilities

Finance:
- Assisting in the processing of purchase orders and creating new vendors on the finance systems. -Providing general administrative support to Finance: Paper-based
- With the processing of paperwork, filing, retrieving information Electronic
- Using key systems to input or retrieve data, make bookings, purchase goods and so forth Telephone
- Providing excellent customer service, answering queries, forwarding calls as appropriate and any other relevant tasks.

HR:
- Aiding with the creating of contractual documents using existing templates.
- Posting items of correspondence.
- Assisting with the induction process for new starters – helping to orient them fully, providing a high quality introduction to both the business and the workplace with the aim of fully informing and engaging the employee with the business.
- Assisting with any tasks assigned by the HR Officer and HR Manager, measured and assigned in accordance with your workload.
- To be an ambassador for our company, helping to promote and cultivate our positive, engaging and collaborative culture.
Both:
- Identifying, collaborating and co-ordinating with various relevant stakeholders (both people and systems) to see tasks and assignments through to successful completion.

Requirements: In depth Finance/HR experience is not essential, but we would definitely like to see a basic understanding of financial principles/an understanding of the operation of finance departments along with strong administrative experience/skills. The ideal candidate will possess the following skills/knowledge/experience:

- Numerate. Capable in terms of basic mathematics. -
Computer literate - Experienced with Microsoft Excel. Strong admin skills, able to produce high quality results as a result of desire to provide a high standard of work as a point of pride.