Become part of a brand that is championing the use of technology in UK school offices. Our business is about building a dynamic team who love what they do. We do this by supporting your professional development, so we can proudly introduce you to industry leaders, to win more customers and commercial partners.
This role reports at Director level and is responsible for the account management of key customers as well as commercial partners. We're looking for someone that can represent the business and showcase our talent to an external audience. The ideal candidate for the role is someone who is customer focused, can demonstrate software, and has a background of working within a SaaS company. If you have experience of finance, or point of sale systems, this would be advantageous too.
Our Account Managers are personable, outgoing and have the ability to build trust and confidence within others. As an Account Manager you'll meet with customers, and partners to understand their challenges and successes. You'll be the catalyst for a positive working relationship, and will facilitate, and motivate project teams so they understand the benefits of our software and take the necessary actions to implement a solution. Ideally you'll have skills in sales, customer service, and project management however we'll extend these with access to training.
We look for the following talents and personality traits in Account Managers:
- Excellent written and verbal communication
- Proactive in approach to team work and tasks
- Natural goal setter, planner and organiser
- Attention to detail without being distracted
- Willing to make decisions and be accountable
- Confident in approaching new customers and partners
We're technology enthusiasts with a passion for software so we use it in everyday work to improve efficiency, reporting, and communication. You'll be required to use these systems but we'll show you the ropes. The role will require you to write proposals, tenders and project specifications so you should be strong writer that can produce high quality documentation.
For your commitment we can offer you a salary + uncapped bonus. Flexible home working, or if you prefer an office, ours is stylish and near to Newcastle city centre with free parking. All team members are well supported with weekly catch-ups, monthly 1:2:1's, and annual appraisals. Other benefits include: company pension, professional development, certified training, childcare vouchers, workplace nursery, cycle to work, gym benefits, commuter club, cashplan, dining card and retail discounts. Everyone within our business learns enthusiastically from each other. You'll gain excellent business, profession and sector knowledge from all the team members who will support you. This will be crucial in achieving your objectives and gaining esteem within the company.
Join our team and enjoy your work, with recognition for your achievements. It's the way it should be!