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Back to jobs Account Manager - Rapid Growth eCommerce Company
  • Poole, Dorset
  • £24,000 to £28,000
  • (Permanent)
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Since launching in late 2016, this tech company has become one of the fastest-growing marketplaces in the world and plan for rapid expansion into 140 countries by 2023.

They are seeking an account manager to join their friendly and fast-paced team.

As an account manager, you will build and maintain strong, long-lasting relationships with sellers. The role requires you to act as the lead point of contact for sellers and support them to ensure they are getting the most out of the relationship. Additionally, you will help coordinate product promotions to help maximise sales for your accounts.

You will work both independently and as part of their expert account management team, directly for their Head of eCommerce.

This exciting and varied role will consist of:

- Monitoring seller performance, identifying problematic sellers and taking action to prevent ongoing issues
- Serving as the primary point of contact for all sellers
- Building long-lasting, mutually beneficial relationships and influencing key stakeholders
- Liaising with internal departments to ensure seller needs are fulfilled effectively
- Resolving complaints and preventing additional issues by improving processes

To succeed in this role, you will have proven B2B account management experience (ideally a background with online sellers/selling), strong verbal and written communication skills, and the desire to offer good customer service. You will have exceptional telephone skills with the demonstrable ability to communicate and influence key stakeholders at all levels of an organisation. Past experience with MS Office (particularly MS Excel) and the ability to collect, track, and analyse large amounts of data would be beneficial.
Benefits:

- Annual performance pay rises and bonus scheme
- The opportunity to progress your career
- The opportunity to be part of one of the fastest-growing tech companies in the UK
- Daily fresh fruit, coffee and tea are included

Could you be an integral part of the team to drive their business forward? If so, they want to hear from you! In return, they will offer you a rewarding salary (DOE), a fantastic working environment and the opportunity to progress in one of the fastest-growing online companies.

They are based near Tower Park in Poole, close to all contact links.

To apply please send your CV.

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