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Back to jobs Account Manager / Customer Services Manager
  • Derby, Derbyshire
  • £22,000 to £25,000
  • (Permanent)
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Account Manager / Customer Services Manager

Full time or Part Time

Up to £25k

Our client is a leading business consultancy offering a diverse and well-established range of services. With a strong presence across the East and West Midlands, they currently have a large and growing team of accountancy and IT specialists providing bespoke solutions and support with a market-leading product. Due to rapid expansion of their customer base there is an immediate need to recruit an account manager to further develop the excellent customer service that current clients enjoy.

Based from a Head Office in Derby, you will be responsible for coordinating and managing customer service requests as well as frequently visiting onsite to assess further requirements from clients and their systems. You will then be responsible for managing internal change requests and ensuring that the client’s expectations and needs are met.

The ideal candidate will demonstrate excellent customer service skills, be client facing and ideally have some exposure to accounting software. A sound understanding of business processes would equally be advantageous. Good organisation, administration and a professional approach are also pre requisites. Part time hours would be considered for the right candidate.

This is an excellent opportunity to join a well-established and growing business. There are excellent opportunities for those that have ambition and demonstrate competence.

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