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Back to jobs Account Executive
  • Manchester, Greater Manchester
  • Salary negotiable
  • (Permanent)
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This company has an exciting opportunity to join their Manchester office in an Account Executive role.

Responsibilities;
- Monitor allocated customer accounts to ensure maximum profitability
- Maintain allocated customer contracts
- Maintain long-term relationships with accounts and maximising sales opportunities within them
- Maintain regular contact with customers to identify their requirements/issues
- Maintain an awareness of company products and of relevant sales techniques to ensure revenue targets are met
- Liaise with Business Development team as required
- Establish and maintain effective communication links with other company departments
- Maintain accurate records of all account activity and prepare regular forecasts to enable effective forward planning
- Manage internal/external stakeholders on customer projects, ensuring that customers are regularly updated to the progress of the project and notified of any possible delays ASAP
- Manage BAU customer support – acting as an escalation point where needed.
- Liaise with Finance to ensure accurate invoicing

Experience
- Strong account management and relationship building skills
- Excellent communication skills
- Good interpersonal skills
- Good knowledge of the industry

Personal
- Ability to work under pressure and to tight deadlines
- Team Player
- Flexible
- Proactive
- Excellent presenting skills
- A natural leader