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  • Leeds, West Yorkshire
  • £17,000 to £19,000
  • (Permanent)
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Do you have what it takes?
Are you tech savvy?
Are you passionate, energetic and a forward thinker looking for a unique opportunity to join a rapidly growing, UK based team in the fast paced and exciting world of Marketing Automation?

This UK-grown marketing automation company is growing in size and skill, so they are looking for a hardworking, reliable and proactive Account Executive to jump on board. You’ll need to hit the ground running as they are taking on new clients and working to improve and maintain their existing relationships.

You will quickly grow your knowledge and understanding of their software, becoming an expert through training and practice so a genuine love of practical technical ability is a must. You will be working with their clients and cross functional internal teams to deliver exciting client campaigns in a timely and successful manner. You will support the Account Director and/or Account Manager, and you will be responsible for the day to day functions of their client accounts.

Skills required:

- Passionate about tech;
- Proven track record in building strong relationships;
- Quick learner, self-motivated with a ‘can do’ attitude;
- Ability to adapt and deal with difficult situations;
- Strong team player;
- Impeccable organisation skills and ability to multi-task;
- Performance and target driven;
- Articulate with strong attention to detail;
- Excellent communication skills, (written and oral);
- High levels of confidence, resilience and ability to work under pressure;
- Creative mindset, with the ability to think outside the box;
- Excellent Microsoft Office knowledge, (specifically Excel).

Bonus Skills:

- Experience in the digital marketing industry;
- Previous Account Executive/handling experience.
- Previous Marketing Automation platform knowledge/use

Qualifications:

BA/BSc Degree (preferable)

Your responsibilities will include:

- Email, direct mail and SMS campaign journey planning;
- Regular client training and demonstrations of new platform functionality;
- Ongoing support for your clients on all technical aspects of our software;
- Rapid response times on client queries via Skype and Intercom;
- Maintaining and improving existing client relationships;
- Supporting the Account Director /Manager with client meetings, pitches, and conference calls;
- Developing a clear understanding of the client marketplace and client business;
- Delivering and constantly improving client expectations;
- Keeping communication clear between the client and the company, at agreed intervals;
- Delivering a great customer experience.

The Person:

You will be a passionate, energetic, hard working person who naturally fits into their busy and dedicated Account Management team. You will have the ability to add value to your team from day one by suggesting fresh and exciting ideas for their clients.

You will be technically savvy, and able to take on-board the systems, processes and tools they use to get the job done!

You will be keen to learn, develop, deliver and maintain a high standard of service to their clients.

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